At its core, Scrum is a framework for learning. But learning is hard when what you learn remains superficial and never challenges existing rules and beliefs.
In this episode, we talk about the foundational work by theorist Chris Argyris on organizational learning. He developed a model for organizational learning that distinguishes between single- and double-loop learning. Where single-loop learning concerns itself with correcting mistakes in the actions that you take, double-loop learning takes it several steps deeper and challenges why you're even taking those actions.
In our own work, we recognize that Scrum doesn't work when there is only single-loop learning. For example, many Scrum Teams struggle to find the best way to estimate their work and experiment with story points, t-shirt sizing, or functional points. But the deeper question is; why are we estimating work that we know is inherently unpredictable? What existing beliefs are making us estimate our work, that we should revisit and change?
The Liberating Structure "Myth Turning" is all about double-loop learning:
We developed a deck of Powerful Questions to help you challenge existing beliefs:
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